Frequently Asked Questions

No. All products are strictly intended for laboratory research use only and are not approved for human or veterinary consumption, diagnostic, or therapeutic applications.

“Research use only” indicates that the products are intended exclusively for scientific research conducted by qualified professionals and are not to be used for personal, medical, or consumption purposes.

Lyophilized peptides are generally stable when stored under appropriate conditions. For short-term storage, they may be kept at room temperature in a dry environment, protected from light and moisture. For extended stability, storage at -20°C or lower is recommended.

Once reconstituted, peptides should be stored under refrigerated conditions (2–8°C) and protected from light. Stability may vary depending on handling, storage conditions, and duration.

Orders are typically processed within 1–3 business days. Delivery times vary by location but are generally 1–3 business days within the Netherlands and 2–7 business days within the EU.

If your order arrives damaged or incorrect, please contact us within 48 hours of delivery with supporting information. We will review the case and provide an appropriate solution.

Due to the nature of our products, returns are only accepted if items remain unopened, unused, and in their original sealed condition.

Yes. All products undergo quality control procedures to ensure consistency and reliability for research purposes.

Products are analyzed using standard laboratory techniques such as HPLC and mass spectrometry to confirm identity and purity.